Sr Product Manager

Position Description

The Senior Product Manager, Core Payment Infrastructure & Platform Expansion is

responsible for defining and executing the strategy, roadmap, and delivery of

ACI's next-generation payment processing infrastructure and ecosystem growth

initiatives.

This role will lead the expansion of ACI's payment capabilities through new

gateway integrations, processor and acquirer certifications, payment network

enablement, alternative payment connectivity, tokenization services, transaction

orchestration, and intelligent routing capabilities. The position will also play

a critical role in modernizing ACI's payment platform through

microservices-based architectures, event-driven orchestration, and scalable

transaction processing services designed to support future business growth.

The ideal candidate combines deep payments expertise with strong technical

product management skills and experience working across payment networks,

acquiring banks, processors, gateways, and software engineering teams. This

individual will collaborate closely with Product, Engineering, Architecture,

Compliance, Operations, and strategic external partners to deliver innovative

payment solutions that improve authorization performance, operational

efficiency, platform scalability, and customer experience.

Essential Functions and Responsibilities

Product Strategy & Ownership

* Define and execute the product vision, strategy, and multi-year roadmap for

payment infrastructure, ecosystem expansion, and platform modernization

initiatives.

* Identify market opportunities, emerging payment technologies, and strategic

partnerships that drive revenue growth and competitive differentiation.

* Develop business cases, investment recommendations, and commercialization

strategies for new payment capabilities and infrastructure enhancements.

* Drive roadmap prioritization decisions aligned to scalability, authorization

optimization, merchant experience, operational efficiency, and business

growth objectives.

Payment Infrastructure & Platform Modernization

* Partner with Engineering and Architecture teams to design and deliver

next-generation payment infrastructure utilizing microservices-based

architecture and event-driven orchestration.

* Lead the product strategy for new transaction processing services,

orchestration platforms, routing engines, and payment optimization

capabilities.

* Define platform requirements focused on scalability, resiliency, performance,

security, and operational excellence.

* Champion API-first and cloud-native approaches that accelerate platform

innovation and integration velocity.

Gateway, Processor & Network Expansion

* Lead evaluation, onboarding, certification, and launch of new payment

gateways, processors, acquiring partners, and payment network capabilities.

* Direct integrations and certifications with acquiring partners, processors,

Visa, Mastercard, and other strategic ecosystem participants.

* Own strategy for payment rail expansion including card, ACH, real-time

payments, push-to-card, alternative payment methods, and emerging payment

technologies.

* Establish repeatable certification and partner onboarding frameworks that

reduce implementation timelines and improve speed-to-market.

Card-Not-Present (CNP) & Payment Optimization

* Drive product strategy and enhancements focused on Card-Not-Present (CNP)

payment experiences.

* Develop capabilities that improve authorization approval rates, checkout

conversion, payment success rates, and merchant economics.

* Partner with networks, acquirers, and processors to identify and implement

payment optimization opportunities.

* Manage the roadmap for routing, tokenization, orchestration, credential

lifecycle management, and payment intelligence services.

Cross-Functional Leadership & Delivery

* Lead cross-functional teams spanning Product, Engineering, QA, Architecture,

Compliance, Operations, UX, and external partners.

* Own end-to-end delivery from ideation and requirements gathering through

implementation, production release, and operational readiness.

* Define requirements, epics, features, acceptance criteria, and success

metrics for major initiatives.

* Ensure appropriate documentation, release communications, integration guides,

and Developer Center content accompany all platform releases.

Executive Communications & Operational Excellence

* Present roadmap progress, platform performance, strategic opportunities, and

business outcomes to executive leadership.

* Establish performance measurement frameworks and operational dashboards that

provide visibility into transaction performance, authorization trends,

platform health, routing effectiveness, ecosystem growth, and certification

progress.

* Utilize data-driven decision-making to prioritize investments and

continuously improve platform outcomes.

* Monitor industry trends, regulatory developments, payment network

initiatives, and competitive market activities to inform future product

strategy.

Required Qualifications

* Bachelor's degree in Business, Computer Science, Engineering, Information

Systems, or related field.

* 7+ years of Product Management experience supporting payments, fintech,

platform products, or financial technology solutions.

* Experience managing payment gateways, processors, acquiring relationships,

payment networks, or payment infrastructure platforms.

* Strong understanding of payment ecosystem participants, authorization

processing, settlement flows, tokenization, and Card-Not-Present (CNP)

payments.

* Experience leading large-scale software initiatives involving multiple

stakeholders and cross-functional teams.

* Excellent analytical, communication, presentation, and leadership skills.

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture

and enable us to make a meaningful impact together:

- Ensure Accountability: holding self and others accountable to meet

commitments.

- Drives Results: consistently achieving results, even under tough

circumstances.

- Customer Focus: building strong customer relationships and delivering

customer-centric solutions.

- Cultivate Innovation: creating new and better ways for the organization to be

successful.

- Collaborates: building partnerships and working collaboratively with others.

- Courage: stepping up to address difficult issues, saying what needs to be

said.

Applicants must be currently authorized to work in the US on a full-time basis.

This position does not offer sponsorship for employment visa status or work

permit now or in the future.

In return for your expertise, we offer opportunities for growth, career

development, and a competitive compensation and benefits package—all within an

innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about

ACI Worldwide, visit our web site at www.aciworldwide.com or

careers.aciworldwide.com, requisition #19969.

ACI Worldwide is an AA/EEO employer in the United States, which includes

providing equal opportunity for protected veterans and individuals with

disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams

Job seekers should be aware of ongoing recruitment scams where individuals or

organizations impersonate legitimate companies to offer fake job opportunities.

These scams often involve requests for personal information, payments, or

interviews through unofficial channels. Please be cautious and verify any

communications claiming to be from our company (www.aciworldwide.com /

@aciworldwide.com).

The ACI Worldwide recruitment team will always follow official channels and will

never request payment.