Network Engineer

Supports the daily operations of the agency’s network infrastructure. This role focuses on monitoring, maintenance, and Tier 1-2 network troubleshooting. The candidate will work under the guidance of the Senior Network Engineer to ensure network availability and performance.

Position requires on-site support 5 days per week, Monday through Friday.

Salary Range: 90-100k

Pal Alto Experience required for eligibility for this position***

Salary: 95k

Responsibilities

• may include, but are not limited to:
• • Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.
• • Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.
• • Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection, e.g. vendor hosted site and Microsoft ExpressRoute connection.
• • Perform daily monitoring of network health using ManageEngine/OpManager/Netflow and Configuration Manager.
• • Create and update SOPs and various configuration tracking documents on a regular basis.
• • Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.
• • Monitor Palo Alto firewall logs to identify and report traffic anomalies.
• • Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.