For this system, I would implement a mix of microservices, a real-time database, efficient caching, and data prioritization. It would require services for user authentication, message processing, multimedia management, online presence tracking, and notifications. In terms of database design, NoSQL appears to be a suitable option, likely DynamoDB, due to its ability to provide seamless scalability and reliable performance. Messages could be organized to belong to a "conversation" between two individuals or within a group, facilitating efficient message retrieval. For real-time communication, instead of polling the server for new messages, we could adopt a publisher-subscriber model, potentially utilizing a service like Apache Kafka. The system should be designed for horizontal scalability, allowing us to manage traffic spikes simply by adding more service instances. When combined with load balancing, this approach would enable our system to accommodate high levels of traffic. To ensure the system's security, we could implement HTTPS and secure WebSockets. Additionally, utilizing JWT (JSON Web Tokens) would enhance user authentication and session security. Monitoring and logging would be crucial for proactively identifying and addressing performance-related issues. We could utilize the ELK Stack for this purpose.