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Share an experience where you supported a team member who had less influence or authority than you.

Approach / Explanation

This question aims to gain insight into your leadership approach and your capacity for empathy when interacting with team members who may hold less power than you. The interviewer is interested in your ability to support, safeguard, and champion these individuals. In your response, be sure to emphasize a specific instance where you vigorously advocated for someone, the rationale for your support, the steps you took, and the final results for both the individual and the overall team.

Suggested Answer

In my previous position as a project manager, I noticed that one of our junior team members, John, was frequently assigned repetitive and less demanding tasks. Recognizing his potential and enthusiasm for learning, I felt he deserved the chance to make a greater contribution to our team. Aware of the necessity for equitable growth opportunities for everyone, I discussed John's situation with my supervising manager. I shared my insights regarding his abilities, potential, and willingness to take on more significant responsibilities. Ultimately, we decided to give him more complex tasks to support his professional development. Over time, John made significant progress and became a vital contributor to our team. His development underscored for me the importance of advocating for those who may not have a strong voice within the team.

Alternative Answer

While I was overseeing a marketing campaign team, we had a new intern named Mary, who was quite reserved in meetings but exceptionally creative. During a brainstorming session, she quietly shared a fantastic idea with me, though she appeared nervous about presenting it to the group. Despite the common perception that interns' suggestions weren't taken seriously, I felt it was important for everyone to have a voice. So, I urged her to present her idea to the team. When she hesitated, I took it upon myself to advocate for her. I shared her idea and made it clear that it originated from Mary. The team embraced the concept, and we adopted it as the cornerstone of our campaign, which turned out to be very successful. This experience boosted Mary’s confidence, and she gradually became more comfortable sharing her thoughts.

Question Details

Difficulty & Category

Medium

Companies

Amazon

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