Senior Systems Engineer II - Power Platform & Collaboration Engineer

JOB DESCRIPTION

Job Summary:

This role demonstrates proficiency across software engineering practices with

advanced specialization in Power Platform engineering and operational support,

while contributing to Azure cloud platform reliability.

This position is primarily responsible for designing, developing, and supporting

Power Platform solutions - including Power Apps, Power Automate, Dataverse, and

Copilot Studio - while also contributing to the reliability, stability, and

operational support of the enterprise Power Platform environment and Azure-based

cloud services. The role will partner closely with development, DevOps, and

platform teams to ensure solutions are scalable, secure, easily maintained, and

highly available.

The candidate will take operational ownership of supported platforms, contribute

to issue resolution and continuous improvement, and help ensure service levels

are defined, measured, and achieved.

Mentors less experienced team members and may lead smaller initiatives or

workstreams.

Job Responsibility:

* Plans, designs, develops, and supports software systems and platform

solutions, including Power Platform applications and cloud-based services.

* Designs, builds, and supports solutions using Power Apps (Canvas and

Model-driven), Power Automate (Cloud and Desktop), and Dataverse to meet

business and operational needs. Administration and support of the Power

Platform environment.

* Troubleshoots and resolves production issues across Power Platform solutions,

including applications, automations, integrations, and data models.

* Supports application lifecycle management (ALM) practices, including solution

packaging, deployment, and environment governance.

* Implements and maintains security, data integrity, and compliance standards

across supported platforms.

* Contributes to Azure cloud platform reliability by troubleshooting

infrastructure and platform issues across SaaS, PaaS, and IaaS environments.

* Participates in incident response, root cause analysis, and continuous

improvement efforts to enhance platform stability and performance.

* Works with observability and monitoring tools (especially Dynatrace) to

identify and resolve performance and availability issues.

* Supports Infrastructure-as-Code (IaC) and automation initiatives using tools

such as Terraform and Ansible to improve efficiency and reliability.

* Collaborates with development and product teams to support deployments,

troubleshoot issues, and improve system resilience and scalability.

* Owns operational responsibilities, including defining and meeting

service-level objectives (SLOs) such as availability, latency, and incident

resolution.

* Breaks down complex work into actionable tasks, tracks progress and provides

status updates.

* Reviews code, contributes to technical design discussions, and helps guide

engineering standards and best practices.

* Mentors less experienced engineers and contributes to knowledge sharing

across the team.

* Resolves a wide range of issues in creative ways and anticipates potential

risks or operational challenges.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million

customers and patients each day across its approximately 8,500 stores throughout

the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members,

including nearly 90,000 healthcare service providers, and is committed to being

the first choice for pharmacy, retail and health services, building trusted

relationships that create healthier futures for customers, patients, team

members and communities.

EXTERNAL BASIC QUALIFICATIONS

* Bachelor's degree and at least 4 years of experience in Engineering, Software

Engineering or similar field OR a High School Diploma/GED and at least 7

years of experience in Engineering, Software Engineering or related field

* Experience writing code for moderate to complex online applications,

microservices or mobile applications or deployment automation

* Experience with programming languages for online applications, microservices

or mobile applications or deployment automation

* Experience designing/building moderately complex applications

* Experience writing automated test scripts

* Experience creating coding/scripting solutions to fix complex problems/issues

* Experience engaging and the executive level

* At least 2 years of experience contributing to financial decisions in the

workplace.

* At least 2 years of direct leadership, indirect leadership and/or

cross-functional team leadership.

* Willing to travel up to/at least 10% of the time for business purposes

(within state and out of state).

PREFERRED QUALIFICATIONS

* Experience with Power Platform governance, including environment strategy,

DLP policies, security models, and managing a Power Platform Center of

Excellence (CoE).

* Background in Virtual Network support, including VNet-injected environments

for secure connectivity and controlled egress.

* Proficient with Dataverse Web API and/or Dataverse SDK for . NET, including

scripting and automation with tools like PowerShell for administration and

auditing tasks.

* Experience supporting Azure cloud services and troubleshooting distributed

systems.

* Familiarity with Infrastructure-as-Code tools such as Terraform or

configuration management tools such as Ansible.

* Experience with observability tools such as Dynatrace or similar platforms.

* Experience integrating Power Platform solutions with APIs, databases, or

enterprise systems.

* Exposure to CI/CD pipelines and DevOps practices using Azure DevOps or

similar tools.

* Experience mentoring or guiding junior engineers.

We will consider employment of qualified applicants with arrest and conviction

records.