Services Account Management at Swiftkey

About the role

What will you do at Swiftkey?

Own and deliver the Indonesia Services revenue, renewal, recapture, and growth targets. Lead end-to-end sales and business development activities across Unified Support and Industry Solutions consulting opportunities. Originate and close consulting engagements focused on AI, Data, Security, Cloud Modernization, Business Applications, and Digital Transformation.

Build trusted relationships with C-suite executives and senior business leaders. Develop and execute strategic account plans focused on both existing customers and whitespace opportunities. Partner closely with Account Teams, Customer Success, Solution Specialists, Industry Advisors, and Partners to create and close opportunities.

Work cross organisation business units - account teams, specialists, delivery to ensure collaboration and team work 8+ years of experience in enterprise technology sales, consulting sales, customer success, professional services, or business development roles. Bachelor's degree or equivalent higher education qualification. Proven sales performance Demonstrated experience selling to and supporting Enterprise and Public Sector customers in Indonesia.

Proven ability to build relationships with senior business and technology decision-makers. Experience managing complex sales cycles involving multiple stakeholders. Strong consultative selling, business development, and account management skills.

Excellent communication, presentation, and executive engagement capabilities. Ability to work effectively across virtual and cross-functional teams. Experience selling consulting services, professional services, managed services, or digital transformation engagements.

Knowledge of AI, Cloud, Security, Data, and Application Modernization solutions. Experience working with Financial Services, Telecommunications, Energy, Government, Healthcare, or State-Owned Enterprise customers. Demonstrated success achieving revenue growth, renewals, and new business targets.

Experience leading complex strategic pursuits and executive workshops. Strong commercial, negotiation, and business case development skills.

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