About the role
What will you do at Swiftkey?
Business Operations & Governance Owns and continuously improves the AGC Rhythm of Business, including leadership, business, finance, staffing, town halls, and planning forums. Establishes governance, reporting, decision, and information-management standards that enable consistent execution across the organization. Drives discipline through action tracking, escalation management, leadership follow-up, and closure of cross-team dependencies.
Coordinates organization-wide priorities and operating dependencies so commitments remain connected from decision through delivery. Performance Management & Reporting Supports vendor and contract planning and develops business cases for headcount, vendor support, and strategic investments. Workforce Planning & Organizational Management Develops leadership communications, executive presentations, briefing materials, strategic narratives, Town Halls, newsletters, and organizational updates.
Manages stakeholder communication across organizational levels and ensures messages are clear, consistent, and action-oriented. Supports employee engagement, onboarding, and culture initiatives.
The Senior Business Manager is accountable for: Effectiveness and continuity of organization-wide operating rhythms, governance, and cross-functional execution Quality, accuracy, timeliness, and decision usefulness of executive reporting and communications Closure of organizational gaps, dependencies, actions, escalations, and risks Alignment of budgets, workforce plans, and resources to strategic priorities Reliable business and workforce data, standardized processes, and scalable operating mechanisms Establish and standardize governance, planning, reporting, communication, and information-management requirements.
Serves as the operational integrator across AGC and partner teams and creates continuity where ownership, processes, or handoffs span functions. Translates shared priorities into coordinated plans, clear ownership, decision paths, and sustained follow-through. Anticipates support needs, engages the right leaders and resources, and prevents critical work from falling between organizational boundaries.
Leads cross-functional initiatives that improve performance, operating maturity, resilience, and scalability. Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport. 10+ years of experience in business operations, program management, strategy, construction, infrastructure, or related leadership functions. Demonstrated experience supporting executive leadership teams and leading complex cross-functional initiatives. Strong financial acumen, business planning, workforce planning, and operational management capabilities.
Experience building governance frameworks, operating models, reporting systems, and scalable business processes. Strong systems thinking, with the ability to anticipate downstream impacts and translate ambiguity into structure, decisions, and measurable outcomes. Executive communication and stakeholder management skills, with a demonstrated commitment to accuracy, completeness, and leadership-ready work.
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