Principal Software Engineer

Lead the architecture, design, development, and delivery of complex software systems and client platform capabilities supporting real-time communications across mobile, desktop, web, and virtual desktop environments. Design and build secure, reliable, diagnosable, maintainable, and reusable native client libraries and SDK capabilities across Windows, iOS, and Android ecosystems.

Define and drive technical solutions across multiple components and teams, identifying dependencies, evaluating architectural tradeoffs, and building alignment with engineering and partner organizations. Develop and improve AI-assisted and agentic engineering capabilities that support software development activities such as investigation, testing, validation, code review, reliability, and incident response.

Improve engineering infrastructure, documentation, build and test automation, validation mechanisms, and development workflows to enable reliable and efficient AI-assisted engineering. Develop reusable engineering patterns, tools, and capabilities that can be adopted across teams while balancing common platform requirements with domain-specific needs.

Establish engineering practices and validation mechanisms to evaluate the quality, reliability, security, and effectiveness of AI-assisted or automated engineering workflows, including appropriate human review. Collaborate with engineers, product managers, and partner teams to understand requirements, document technical designs, implement features, develop testing strategies, manage feature rollouts, and establish monitoring and telemetry.

Use telemetry, diagnostics, experimentation, and production data to understand system behavior, evaluate engineering tradeoffs, and identify opportunities to improve performance, reliability, security, and customer experiences. Participate in design and code reviews and provide technical leadership and mentoring to engineers across the organization.

Participate in on-call and site reliability activities, including investigating and responding to live-site issues and identifying engineering improvements that increase reliability and supportability. Make data-informed technical tradeoffs across competing requirements, balancing short-term needs with longer-term architecture, maintainability, and engineering quality. Embody our culture and values.

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python These requirements include, but are not limited to, the following specialized security screenings: Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience designing and developing production software for native mobile or client platforms, including Android, iOS, or Windows. Experience architecting and delivering native mobile or desktop SDKs, libraries, or platform components from design through production. Experience designing complex software architectures spanning multiple components, platforms, or engineering teams.

Experience with real-time communications, media, networking, or related high-performance client technologies. Experience with software development lifecycle automation, developer infrastructure, or AI-assisted engineering workflows. Experience improving the reliability, performance, security, maintainability, or operational excellence of production software.

Experience providing technical leadership through architecture and design reviews, cross-team collaboration, and mentoring.