Client Services Lead, Finance

About MercorMercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models.

Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents. Mercor is creating a new category of work where expertise powers AI advancement.

Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion.

We work in-person five days a week in our San Francisco, NYC, or London offices.Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.

Mercor is a profitable Series C company valued at $10 billion.

We work in-person five days a week in our San Francisco, NYC, or London offices.What You'll DoBuild the Finance Client Function (0 → 1)Identify, engage, and onboard financial services clients and partnersTest and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles)Create early playbooks for how Mercor serves finance clientsAccount Ownership & GrowthLead client conversations end-to-end, from scoping through renewal and expansionQualify client needs, define mutual value, and drive engagements to closeStructure commercial terms suited to financial institutions' procurement and compliance normsContracting & NegotiationOwn negotiations on pricing, scope, timelines, and obligations with finance clientsWork closely with Legal and Finance to move quickly without sacrificing rigorNavigate data rights, compliance, and security requirements specific to financial servicesStakeholder ManagementAct as the primary point of contact for finance-sector clients and senior stakeholdersManage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibilityAlign internal teams (Product, Research, Ops, Legal) around finance client prioritiesOperate Scrappily, Then SystematizeStart hands-on: build client lists, run outreach, draft docs, close deals yourselfIdentify patterns and convert them into repeatable processes as the finance book of business scalesWhat We're Looking ForExperience5+ years in Client Service, Account Management, or Commercial roles, serving financial services clientsProven experience negotiating and closing contractsTrack record managing high-stakes external stakeholders, including compliance/procurement functionsDirect experience working with data productsMindset & SkillsBuilder mentality: excited by ambiguity and 0→1 problemsScrappy, resourceful, comfortable with unglamorous work early onStrong commercial instincts and negotiation skillsClear, concise communicator with executive presenceAble to operate independently while partnering closely with internal teamsNice to HaveExperience in fintech, banking, asset management, or financial data platformsExposure to data-driven products, AI, or technical stakeholdersBackground working cross-functionally with legal and finance teamsFamiliarity with financial services compliance and data rights (e.g., SOC 2, GLBA)BenefitsBi-annual performance bonus structureGenerous equity grant vested over 4 yearsUp to $15k relocation bonus$10K housing bonus (if you live within 0.5 miles of our office)$1.5K monthly stipend for mealsFree Equinox membership$200 monthly laundry reimbursement$200 monthly personal wellness reimbursementHealth, Dental, Vision insurance