QA Engineer

Here at Lower, we believe homeownership is the key to building wealth, and we’re

making it easier and more accessible than ever. As a mission-driven fintech, we

simplify the home-buying process through cutting-edge technology and a seamless

customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8),

Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly

sets us apart? Our people. Join us and be part of something bigger.

Job Description

We’re looking for a QA Engineer focused on test automation to help scale quality

across Lower’s products and engineering teams.

You’ll work closely with our QA & SDET team and software engineers to turn

product requirements and testing strategies into reliable automated test

coverage. You’ll play a critical role in building automated tests, expanding

regression coverage, maintaining test suites, and helping ensure new features

and releases are ready for production.

This is a hands-on role for someone who enjoys understanding how products work,

identifying where they can break, and translating those scenarios into

repeatable automated tests. You’ll work across modern web applications and APIs,

using automation as the primary approach while also applying exploratory and

manual testing where appropriate.

You’ll partner closely with QA & SDET, Engineering, Product, and Design

throughout the development lifecycle to help us ship software quickly without

sacrificing quality.

Work Location: Hybrid in either Columbus, OH (preferred); Austin, TX

Work Type: Full-time W2 employment, visa sponsorship is not available for this

position at this time.

What you’ll do:

Build & Execute Atomated Testing

* Develop and maintain automated end-to-end tests using Playwright and

TypeScript.

* Build automated test cases using established frameworks, patterns, and

quality engineering standards.

* Translate product requirements, acceptance criteria, and user workflows into

effective automated test coverage.

* Expand and maintain regression, smoke, integration, and release-validation

test suites.

* Build and maintain automated API tests using Postman and code-based testing

approaches.

* Execute automated test suites, investigate failures, and distinguish product

defects from test or environment issues.

* Help ensure automated tests remain reliable, maintainable, and useful as our

applications evolve.

Support Quality Throughout Development

* Partner with QA, SDET, software engineers, Product, and Design to understand

new features, requirements, and expected application behavior.

* Participate in feature planning and identify testing scenarios, edge cases,

and potential risks before development is complete.

* Develop and document test plans for new features and releases.

* Perform exploratory and manual testing when automation is not the appropriate

solution.

* Validate fixes and ensure defects are appropriately covered by regression

testing.

* Help integrate automated testing into CI/CD pipelines and development

workflows.

Improve Test Coverage & Product Reliability

* Identify gaps in automated test coverage and help prioritize opportunities

for additional automation.

* Monitor automated test results and troubleshoot flaky or unreliable tests.

* Reproduce and document defects with clear steps and technical context for

engineering teams.

* Support investigation of production issues and help create test coverage to

prevent regressions.

* Identify application areas with recurring defects or higher quality risk.

* Become an expert in the expected behavior of Lower’s mortgage applications

and customer workflows.

* Work with business and product stakeholders to validate critical financial

calculations and mortgage workflows where accuracy is essential.

Continuous Improvement How We Test

* Collaborate with QA, SDET, and engineering teams to improve automation

patterns, testing practices, and overall test effectiveness.

* Provide feedback on automation frameworks and tooling based on day-to-day

usage.

* Look for opportunities to replace repetitive manual testing with reliable

automation.

* Explore AI-assisted testing tools and workflows that can improve test

creation, maintenance, and coverage.

* Contribute to a culture where quality is a shared responsibility across

engineering teams.

WHO YOU ARE:

* 2+ years of experience in QA Engineering, QA Automation, Software Testing, or

a similar role.

* Hands-on experience writing and maintaining automated tests for modern web

applications.

* Hands-on experience with Playwright, Cypress, Selenium, or a similar browser

automation framework.

* Experience using JavaScript or TypeScript to write and maintain automated

tests.

* Experience testing REST APIs using Postman or similar tools.

* Strong understanding of testing fundamentals, including functional,

regression, integration, smoke, and exploratory testing.

* Ability to translate product requirements and user workflows into clear test

scenarios and automated test cases.

* Experience investigating failed automated tests and troubleshooting

application, test, data, or environment issues.

* Comfortable working closely with software engineers and understanding

application behavior across frontend, backend, and API layers.

* Experience working in an Agile software development environment.

* Strong attention to detail with the ability to think through edge cases and

unexpected user behavior.

* Strong written and verbal communication skills, particularly when documenting

defects and collaborating with technical teams.

Nice to have:

* Hands-on experience specifically with Playwright and TypeScript.

* Experience integrating or executing automated tests through CI/CD pipelines.

* Experience with database validation and SQL.

* Experience with performance or load testing.

* Experience with accessibility testing.

* Experience testing complex financial calculations or transactional workflows.

* Experience with mortgage, fintech, financial services, or another regulated

industry.

* Experience using AI-assisted development or testing tools.

What you'll get:

* Extended benefit offerings including medical/dental/vision, parental leave,

life insurance, short- and long-term disability

* Paid holidays and paid time off

* 401K with company match

* Discount on home mortgage refinances or purchase

Lower provides equal employment opportunities to all employees and applicants

for employment and prohibits discrimination and harassment of any type without

regard to race, color, religion, age, sex, national origin, disability status,

genetics, protected veteran status, sexual orientation, gender identity or

expression, or any other characteristic protected by federal, state or local

laws.

This policy applies to all terms and conditions of employment, including

recruiting, hiring, placement, promotion, termination, layoff, recall, transfer,

leaves of absence, compensation and training.