SRE Software Engineer III

You will balance hands-on development with technical resiliency.

As a Site Reliability Engineer (Software Engineer III) at JPMorganChase within

Consumer & Community Banking, you will help build and run resilient, scalable

services by combining software engineering with operational excellence. You will

improve production stability through automation, reliability engineering, and

disciplined incident management, partnering across engineering and product teams

to reduce risk and accelerate safe delivery.

Job Responsibilities

* Engineer and improve reliability for large-scale, distributed services by

applying software and systems engineering best practices to production

operations.

* Design and deliver automation that reduces manual operational work, improves

recovery time, and strengthens production stability and service resilience.

* Lead response and coordination for high-priority incidents, drive issue

triage to resolution, and facilitate blameless post-incident reviews that

result in measurable fixes.

* Partner with application development teams throughout the software delivery

lifecycle to enable sustainable releases, safer change practices, and

repeatable deployments.

* Implement self-healing patterns, resilience strategies, and capacity

management practices to improve availability and reduce operational toil.

* Build and evolve end-to-end observability (metrics, logs, traces) and

alerting standards to enable actionable monitoring and reduce noise.

* Apply data-driven analysis of incidents and usage patterns to anticipate

reliability risks and proactively prevent customer-impacting issues.

* Support a balanced operating model that includes both engineering delivery

and operational responsibilities, including participation in on-call

rotations as needed.

* Leverages enterprise-authorized AI coding assist tools within the work

environment to improve code quality, delivery speed, and productivity across

complex deliverables (e.g., code generation/refactoring, unit test creation,

documentation), while validating outputs through peer review, automated

testing, and secure coding standards; contributes learnings and reusable

patterns to improve broader team effectiveness.

* Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and

automation capabilities, to improve the value realized by automation.

Required Qualifications, Capabilities, and Skills

* Formal training or certification on software engineering concepts and 3+

years applied experience

* Hands-on software development experience in one or more general-purpose

languages (e.g., Python, Java, shell scripting) supporting production-grade

systems.

* Experience operating and improving reliability of distributed systems on

Linux/Unix environments, including troubleshooting across application,

infrastructure, and data layers.

* Experience with cloud and virtualization concepts, APIs, and modern

engineering practices for scalable and fault-tolerant services.

* Experience building observability and operational diagnostics using

monitoring/logging platforms (e.g., Dynatrace, Splunk, Grafana, cloud-native

telemetry tools).

* Working knowledge of version control and modern delivery practices (e.g.,

Git-based workflows, continuous integration/continuous delivery) with a focus

on quality and secure engineering.

* Strong critical thinking, incident leadership, and communication skills, with

the ability to partner effectively across engineering, product, and

operations stakeholders.

* Hands-on experience using enterprise-authorized AI-assisted software

development tools within the work environment (e.g., for coding, test

creation, troubleshooting, or documentation) with demonstrated ability to

critically evaluate, validate, and refine AI-generated outputs for

correctness, performance, and security.

* Understanding of responsible AI use in engineering workflows, including data

sensitivity considerations, secure handling of inputs/outputs, and adherence

to resiliency and security expectations; ability to guide peers on safe and

effective usage within team practices.

Preferred Qualifications, Capabilities, and Skills

* Experience with Kubernetes and containerized workloads, including deployment

patterns and operational troubleshooting.

* Experience designing frameworks that improve developer experience, release

velocity, code health, and engineering standards.

* Experience with performance testing, bottleneck analysis, and capacity

planning for high-throughput services.

* Experience administering application servers, web servers, and databases

(e.g., Tomcat, Nginx, Oracle, MySQL) in production contexts.

* Certifications in cloud architecture or data platforms (e.g., AWS Solutions

Architect or equivalent).

* 5+ years of related industry experience across application development, site

reliability engineering, or DevOps in large-scale environments.

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from

finance and risk to human resources and marketing. Our corporate teams are an

essential part of our company, ensuring that we’re setting our businesses,

clients, customers and employees up for success.