Senior Lead Infrastructure Engineer - Enterprise Technology Data Protection & Recovery

Push the limits of what’s possible with us as an experienced senior member of

our product team.

As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise

Technology Data Protection & Recovery product line, you will operate at the

intersection of infrastructure engineering, product ownership, and risk. You

will own the product vision, roadmap, and backlog for the Resiliency Evidence

Service (RES), the platform of record for capturing, validating, and reporting

resiliency evidence across the firm, while providing hands-on technical

leadership to the platform, application, and infrastructure teams that produce

and consume that evidence. You will translate control objectives, regulatory

expectations, and recovery targets (RTO/RPO) into concrete engineering guidance,

evidence contracts, and delivery plans, then partner with global development and

infrastructure teams to make those outcomes real.

Required qualifications, capabilities, and skills

* Own the product vision, roadmap, and quarterly plan for the Resiliency

Evidence Service; translate firmwide resiliency, risk, and audit objectives

into a prioritized backlog with clear outcomes, success metrics, and release

milestones.

* Act as the single-threaded product owner: groom and prioritize the backlog,

run sprint planning and reviews, manage cross-team dependencies, and

communicate status, risks, and trade-offs to engineering, product, risk, and

executive stakeholders.

* Provide hands-on infrastructure engineering leadership: define reference

architectures, evidence contracts (schemas, APIs, event formats), and

integration patterns that partner teams use to emit resiliency evidence into

RES.

* Guide development and infrastructure teams on controls and control objectives

from a risk perspective; interpret firmwide standards, recovery objectives,

and audit findings into concrete engineering requirements, acceptance

criteria, and evidence artifacts.

* Partner with platform, application, and infrastructure teams to help them

design, instrument, and produce the telemetry, attestations, restore proofs,

and control evidence consumed by RES; run working sessions, review designs,

and unblock adoption.

* Steward the end-to-end architecture of RES ingestion, storage, validation,

and reporting surfaces; define domain boundaries, service contracts, and

cross-service standards, and maintain architectural decision records.

* Drive resilient service design for RES itself: manage availability SLOs,

latency budgets, and error budgets; lead DR tests, restore validation

exercises, and chaos/resilience drills for the platform and its dependencies.

* Champion the secure SDLC across the ecosystem: threat modeling, SAST/DAST

integration, dependency and SBOM management, secrets hygiene, encryption in

transit and at rest, and robust authentication/authorization patterns for

evidence pipelines.

* Advance observability and SRE practices: instrument metrics, logs, and traces

across ingestion and reporting paths; design actionable alerts; author

runbooks; lead incident response and blameless postmortems for both RES and

the evidence supply chain.

* Support CI/CD and test quality across the product line: maintain an

end-to-end understanding of how RES services, evidence pipelines, and partner

integrations fit together and are tested (unit, integration, contract,

performance); set expectations for coverage, quality gates, and progressive

delivery (canary/blue-green) with rollback plans; review results, triage

failures, and guide engineers to the likely root cause when tests or

pipelines break.

* Represent RES with Risk, Controls, Audit, and Compliance partners; produce

data-backed status updates, escalation requests, and evidence packages that

demonstrate control effectiveness and recovery posture.

* Support critical environments (Development, QA, Simulation, Production) and

lead management of on-call obligations for owned services, ensuring

operational stability and timely resolution of incidents.

* Contribute to the engineering community as an advocate of firmwide

frameworks, tools, and best practices; add to team culture by fostering

diversity, inclusion, and respect.

Required qualifications, capabilities, and skills

* 5+ years’ experience in infrastructure, platform, or software engineering,

with a proven track record leading cross-team delivery of production

platforms in a large, regulated environment.

* Demonstrated product ownership experience: authoring and maintaining a

roadmap, running a prioritized backlog, leading sprint ceremonies, and

managing stakeholder expectations across engineering, product, and risk

audiences.

* Deep knowledge of resiliency engineering and disaster recovery objectives

with hands-on practice running DR tests, restore validation, and

chaos/resilience exercises.

* Strong understanding of technology risk and control frameworks: ability to

interpret control objectives, regulatory expectations, and audit findings and

translate them into concrete engineering requirements, evidence artifacts,

and acceptance criteria.

* Hands-on infrastructure engineering experience: Linux, containers and

orchestration (Kubernetes), infrastructure as code (Terraform or equivalent),

multi-AZ/region architectures, and cost-efficient scalability; hands-on

experience with AWS and awareness of other cloud providers.

* Working proficiency in at least one general-purpose programming language

(e.g., Python, Java) sufficient to understand and design APIs, define

integration tooling, prototype evidence pipelines, and review partner-team

code.

* Data and integration fluency: API design (REST/gRPC), event-driven patterns,

schema evolution and compatibility, and practical experience with streaming

or messaging platforms (Kafka or equivalent).

* Observability discipline: instrumentation of metrics/logs/traces, alerting

design, runbooks, incident management, and blameless postmortems.

* Secure SDLC expertise: threat modeling, SAST/DAST integration, dependency

risk/SBOM management, secrets handling, encryption standards, and robust

authentication/authorization.

* DevOps/SDLC: familiarity with build tools, CI/CD systems, and version control

(Git) with automated pipeline governance.

* Excellent written and verbal communication; able to move fluidly between deep

technical review with engineers and outcome-oriented conversations with

senior stakeholders.

* Ability to independently tackle complex design, delivery, and prioritization

problems with minimal oversight.

Preferred qualifications, capabilities, and skills

* Prior ownership of a firmwide platform, control tool, or shared service

consumed by many partner teams.

* Experience defining evidence, control, or telemetry contracts (schemas,

attestations, control mappings) and driving adoption across independent

engineering teams.

* Familiarity with data protection and recovery domains: backup and restore

tooling, immutable storage, chain-of-custody controls, and auditability.

* Experience with service mesh, API gateways, and contract governance at scale.

* Knowledge of Windows/UNIX/Linux and shell scripting for operational tooling

and automation.

* Familiarity with modern frontend technologies for internal tooling or

dashboards.

* Experience establishing engineering standards across multiple teams and

leading technical working groups.

* Exposure to regulatory and audit regimes applicable to financial services

resiliency (e.g., operational resilience, recovery and resolution planning).

Leadership and collaboration expectations

* Act as a trusted technical and product leader across regions, influencing

peers and decisionmakers to adopt leading-edge practices in resilience, risk,

and platform engineering.

* Set direction for partner teams by publishing clear evidence contracts,

adoption guides, and roadmaps; then partner shoulder-to-shoulder with those

teams to help them deliver.

* Represent the product to senior stakeholders in Risk, Controls, Audit, and

executive forums with data-backed narratives on progress, coverage, and

residual risk.

* Mentor engineers at multiple levels, elevate code quality and design rigor,

and contribute to internal forums and tech talks to disseminate best

practices.

* Build strong working relationships with platform partners across Product

Development, Infrastructure, Operations, Risk/Controls, and other firmwide

functions to deliver competitive, scalable, and defensible solutions.

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from

finance and risk to human resources and marketing. Our corporate teams are an

essential part of our company, ensuring that we’re setting our businesses,

clients, customers and employees up for success.