Lead Software Engineer - Quality Assurance / Test Automation / Agentic Systems

We have an opportunity to impact your career and provide an adventure where you

can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Chief Technology Office

(CTO) - Identity & Access Management (IAM), you are an integral part of an agile

team that works to enhance, build, and deliver trusted market-leading technology

products in a secure, stable, and scalable way. As a core technical contributor,

you are responsible for building critical technology solutions across multiple

technical areas working closely with various business functions and partners in

support of the firm’s business objectives.

You will be responsible for building, integrating, and operating

enterprise-scale automation and an agentic, human-gated testing ecosystem that

accelerates delivery while protecting quality, controls, and auditability. This

role will align with user-journey-led quality, partner integration readiness,

and an agentic test framework. While AI-enabled IDEs can accelerate test

creation, this position exists to engineer what AI alone cannot reliably own in

a complex, fast-changing IAM stack: deterministic test data, stable test

environments, integration simulation, coverage integrity, and release-grade

evidence across environments. You will champion end-to-end journeys across AuthE

Global Product stack, enabling True Continuous Delivery with fast, compliant,

evidence-based releases.

Job responsibilities

* Executes creative software solutions, design, development, and technical

troubleshooting with ability to think beyond routine or conventional

approaches to build solutions or break down technical problems

* Drives team adoption of enterprise-authorized AI-assisted engineering

practices within the work environment to improve code quality, delivery

speed, and operational outcomes (e.g., AI-assisted code review/refactoring,

test strategy acceleration, incident/root-cause analysis support), while

establishing consistent validation standards (secure coding, peer review,

automated testing) and promoting reuse of effective patterns across the team.

* Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and

automation capabilities, to improve the value realized by automation.

* Set and run journey quality strategy to convert product intent into

risk-based acceptance criteria, measurable quality outcomes, and clear

entry/exit standards for key IAM journeys

* Design coverages that stays current with maintaining a living journey map

(personas → flows → tests) and continuously tune regression & performance

testing scope based on change impact and production learnings

* Engineer partner-facing integration validation by implementing contract

tests, stubs/simulators, and automated integration/acceptance suites that

emulate partner behaviors and isolate dependency risk

* Identifies opportunities to eliminate or automate remediation of recurring

issues to improve overall operational stability of software applications and

systems

* Improve reliability of the testing system in reducing flakiness and

time-to-diagnosis through stability patterns (selectors/fixtures,

determinism, parallelism strategy), and clear quarantine/triage rules

* Own defect prevention loop to lead reproduction → triage → fix validation →

prevention, feeding failure patterns back into coverage, data strategies, and

automation improvements

* Report “journey health” with clarity by providing executive-ready readiness

reporting that explains risk, coverage, and release posture in plain

language—backed by evidence, not volume metrics

* Leads communities of practice across Software Engineering to drive awareness

and use of new and leading-edge technologies and must add to team culture of

diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

* Formal training or certification on software/quality engineering, software

development in testing automation concepts and 5+ years applied experience

* Hands-on practical experience delivering system design, application

development, testing, and operational stability

* Advanced in one or more programming language(s) and framework(s) (i.e., Java,

BDD suites - cucumber/gherkin, SQL, Rest API, Jira, etc.)

* Proficiency hands on engineering, automation depth and continuous delivery

methods (UI automation - playwright/selenium), along with experience in API

testing with a track record of building stable suites (selectors/fixtures,

reliability patterns, deterministic data, flake control)

* Understands enterprise testing ecosystems with familiarity and ability to

standardize across frameworks such as FiTest+ and/or other harnesses used by

the organization (alongside modern OSS stacks)

* Build and operationalize an agentic testing ecosystem to design, implement,

and run a human-gated agent framework that accelerates test authoring,

selection, execution, and triage—connecting agents to real tools (frameworks,

CI/CD, APIs, data sources) while enforcing guardrails for correctness,

determinism, security, and auditability

* Release readiness & governance with entry/exit criteria, evidence-based

sign-off, and strong partnership in Release Management in a CD operating

model - along with curate and version a trusted test catalog, continuously

measuring agent “fitness” (precision, drift, false positives/negatives), and

ensure outputs remain release-grade across environments

* Establish and maintain strong partnership across

Product/Engineering/Operations and other lines of business, with

executive-ready reporting and risk articulation

* Demonstrated experience leading effective use of approved AI-assisted

software development tools (e.g., for coding, code review, test acceleration,

troubleshooting) with the ability to set team expectations for validating AI

outputs for correctness, performance, and security

* Strong understanding of responsible AI use in engineering workflows,

including data sensitivity considerations, secure handling of inputs/outputs,

and adherence to resiliency and security expectations; experience coaching

engineers on safe, compliant adoption within delivery practices

* Experience building and operating MCP Servers/clients to connect LLM agents

to tools (APIs, databases, and internal services)

Preferred qualifications, capabilities, and skills

* Demonstrate ability to implement human-in-the-loop guardrails to test review

standards, signed/versioned catalogs, drift controls, and coverage integrity

mechanisms

* Demonstrate proficiency in software applications and technical processes

within a technical discipline (e.g., cloud, artificial intelligence, machine

learning, mobile, etc.)

* Experience designing and implementing agentic/LLM-assisted pipelines for

continuous test selection, execution, and reporting across environments,

operating MCP Servers/clients to connect LLM agents to tools (APIs,

databases, and internal services)

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

The Chief Technology Office oversees enabling components inclusive of the top

quality engineering and architecture tools and practices, key program management

and processes as well as the technology workforce strategy required to make us a

leading technology company for our customers, clients and colleagues around the

world.