Lead Software Engineer - Observability & Platform Health Monitoring

We have an opportunity to impact your career and provide an adventure where you

can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology,

Identity & Access Management organization, you are an integral part of an agile

team that works to enhance, build, and deliver trusted market-leading technology

products in a secure, stable, and scalable way. As a core technical contributor,

you are responsible for conducting critical technology solutions across multiple

technical areas within various business functions in support of the firm's

business objectives.

Job responsibilities

* Executes creative software solutions, design, development, and technical

troubleshooting with ability to think beyond routine or conventional

approaches to build solutions or breakdown technical problems

* Develops secure and high-quality production code, and reviews and debugs code

written by others

* Drives team adoption of enterprise-authorized AI-assisted engineering

practices within the work environment to improve code quality, delivery

speed, and operational outcomes (e.g., AI-assisted code review/refactoring,

test strategy acceleration, incident/root-cause analysis support), while

establishing consistent validation standards (secure coding, peer review,

automated testing) and promoting reuse of effective patterns across the team.

* Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and

automation capabilities, to improve the value realized by automation.

* Identifies opportunities to eliminate or automate remediation of recurring

issues to improve overall operational stability of software applications and

systems

* Leads evaluation sessions with external vendors, startups, and internal teams

to drive outcomes-oriented probing of architectural designs, technical

credentials, and applicability for use within existing systems and

information architecture

* Owns the architecture and multi-quarter technical roadmap for a multi-service

observability platform running on Kubernetes, including the shared internal

library contracts every service consumes and the versioning and migration

strategy across consumers

* Designs the data layer end to end: schema and query design against

distributed SQL and large-scale Oracle datasets, plus the migration tooling

and rollback strategy that keeps changes safe in production

* Defines the observability model, owning how the platform emits and publishes

metrics, logs, and traces, and setting the standard for what constitutes a

meaningful signal versus noise

* Serves as the senior technical voice to leadership, control partners, and

internal audit, translating platform evidence into decisions and control

requirements into engineering work

Required qualifications, capabilities, and skills

* Formal training or certification on software engineering concepts and 5+

years applied experience

* Hands-on practical experience delivering system design, application

development, testing, and operational stability

* Demonstrated experience leading effective use of approved AI-assisted

software development tools (e.g., for coding, code review, test acceleration,

troubleshooting) with the ability to set team expectations for validating AI

outputs for correctness, performance, and security.

* Strong understanding of responsible AI use in engineering workflows,

including data sensitivity considerations, secure handling of inputs/outputs,

and adherence to resiliency and security expectations; experience coaching

engineers on safe, compliant adoption within delivery practices

* Proficient in all aspects of the Software Development Life Cycle

* Advanced understanding of agile methodologies such as CI/CD, Application

Resiliency, and Security

* In-depth knowledge of the financial services industry and their IT systems

* Practical cloud native experience

Preferred qualifications, capabilities, and skills

* Hands-on depth with observability tooling at an advanced level: OpenTelemetry

instrumentation, Prometheus-compatible metric backends, Splunk, and Grafana,

including alert rule design, datasource configuration, and custom

dashboarding beyond out-of-the-box panels.

* Production experience with Kubernetes and Helm in a regulated enterprise

environment, distributed SQL (CockroachDB or another Postgres-compatible

distributed database), advanced SQL against large relational datasets, and

schema migration tooling such as Liquibase.

* Working knowledge of Identity and Access Management concepts including

entitlements, certifications, provisioning and revocation, and SCIM, paired

with experience building systems whose output is consumed by internal audit,

regulators, or a formal control framework.

JPMorganChase, one of the oldest financial institutions, offers innovative

financial solutions to millions of consumers, small businesses and many of the

world’s most prominent corporate, institutional and government clients under the

J.P. Morgan and Chase brands. Our history spans over 200 years and today we are

a leader in investment banking, consumer and small business banking, commercial

banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits and

programs to meet employee needs, based on eligibility. These benefits include

comprehensive health care coverage, on-site health and wellness centers, a

retirement savings plan, backup childcare, tuition reimbursement, mental health

support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including

Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from

finance and risk to human resources and marketing. Our corporate teams are an

essential part of our company, ensuring that we’re setting our businesses,

clients, customers and employees up for success.