About the role
What will you do at Infosys?
OVERVIEW
The Infosys Financial Services unit is a global leader in driving digital
transformation for financial institutions. We specialize in leveraging advanced
technologies such as AI, cloud, and data-led innovation to help our clients
accelerate growth and unlock business value. Our AI-driven solutions empower
financial institutions to make smarter decisions, enhance customer experiences,
and achieve operational excellence. Join us to be part of a pioneering team that
is at the forefront of financial services transformation. You'll have the
opportunity to work with cutting-edge AI technologies, collaborate with industry
experts, and contribute to transformative projects across banking, wealth
management, and insurance sectors. If you're passionate about AI and eager to
make a significant impact, the Infosys Financial Services unit is the perfect
place for you to grow and excel.
JOB DESCRIPTION
In the assigned Job Role of Domain Consultant 2, your Area Of Responsibility
will be as below:
⦁ Analyze client business processes to identify optimization opportunities and
align them with industry-specific standards and best practices
⦁ Facilitate benchmarking studies, working with stakeholders to align solution
performance with industry standards and domain-specific insights
⦁ Collaborate with technical teams and document system customizations and
configurations, drafting standard operating procedures and workflows that align
with functional requirements of the relevant sector
⦁ Conduct in-depth research on third-party products within the domain, providing
comparative analysis of features, costs, and scalability
⦁ Coordinate the implementation of solutions addressing issues during setup and
integration, and support in developing and maintaining SOPs, to ensure system
stability and performance post-implementation
Your contribution to the team:
⦁ A collaborative spirit and excellent communication skills.
⦁ Strong analytical and coordination skills with a focus on process optimization
⦁ A knack for creating detailed process maps and technical documentation with
domain specialization
⦁ Proactive approach to in conducting benchmarking studies and product research
⦁ Familiarity with system implementation, configuration, and maintenance
⦁ Effective collaboration and communication abilities with cross-functional
teams
REQUIRED SKILL AND EXPERIENCE
⦁ Strong Product Management / Program Management experience with technology
products, platforms, or developer-focused initiatives.
⦁ Experience analyzing developer satisfaction, onboarding effectiveness,
usability, adoption, and productivity metrics.
Understanding of Platform Engineering and Cloud-Native Development environments.
⦁ Ability to translate developer feedback and user insights into actionable
product requirements, backlog items, and roadmap priorities.
⦁ Experience defining, measuring, and reporting KPIs, OKRs, adoption metrics,
satisfaction scores, and productivity outcomes.
⦁ Expertise in pilot planning, experimentation, rollout management, and
operationalization of improvements.
Strong stakeholder management, facilitation, communication, and cross-functional
collaboration skills.
⦁ Experience supporting product launches, developer communications, change
management, and adoption programs.
PREFERRED SKILL AND EXPERIENCE
⦁ Experience with Developer Experience (DX), Developer Productivity, and
Internal Developer Platforms (IDP).
⦁ Familiarity with GitLab CI/CD, Developer Portals, Software Templates, and
modern developer tooling.
⦁ Strong knowledge of Product Discovery, User Research, Experimentation
Frameworks, and Design Thinking methodologies.
⦁ Experience supporting digital transformation, platform modernization, and
engineering enablement initiatives.
Knowledge of developer workflow optimization, continuous improvement processes,
and data-driven product decision-making.
ADDITIONAL REQUIRED QUALIFICATIONS
• Bachelor’s degree or foreign equivalent required from an accredited
institution. Will also consider three years of progressive experience in the
specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to
apply.
EEO/ABOUT US
Benefits
Along with competitive pay, as a full-time Infosys employee you are also
eligible for the following benefits:
* Medical/Dental/Vision/Life Insurance
* Long-term/Short-term Disability
* Health and Dependent Care Reimbursement Accounts
* Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
* 401(k) plan and contributions dependent on salary level
* Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 50 countries to navigate their digital
transformation. With over four decades of experience in managing the systems and
workings of global enterprises, we expertly steer our clients through their
digital journey. We do it by enabling the enterprise with an AI-powered core
that helps prioritize the execution of change. We also empower the business with
agile digital at scale to deliver unprecedented levels of performance and
customer delight. Our always-on learning agenda drives their continuous
improvement through building and transferring digital skills, expertise, and
ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees
without regard to race; color; sex; gender identity; sexual orientation;
religious practices and observances; national origin; pregnancy, childbirth, or
related medical conditions; status as a protected veteran or spouse/family
member of a protected veteran; or disability.
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