Senior Network Engineer

Job Summary

Reports to the Assistant CIO for Networking/Telecom and Classrooms, providing

leadership and supervision for the network team in day-to-day operations. Steers

and directs the network team in supporting connectivity across 115+ ETSU

buildings and 18+ remote sites. Provides leadership oversight for the management

of 221 communications rooms, 3,000+ network devices (switches, routers, access

points), and 26,000+ network drops.

Leads and coordinates the networking team responsible for installation,

maintenance, and ongoing support of the university network. Oversees and

prioritizes network requests and operational needs including IOS updates, device

configuration, moves, adds, changes, repairs, upgrades, and troubleshooting.

Provides leadership in delivering network services through specialized Cisco

devices including traffic filtering devices, wireless networking infrastructure,

wireless LAN controllers, and network management and monitoring systems. Guides

the team in maintaining and administering network-related databases including

DHCP, DNS, network subnets, and device inventory while ensuring operational

standards and reliability of network services.

PLEASE SEE THE APPLICATION INSTRUCTIONS PRIOR TO APPLYING FOR THE POSITION.

Knowledge, Skills, and Abilities

* Communicates ideas both verbally and in written form in a clear, concise, and

professional manner.

* Direct the network team on day-to-day operations and all ITS network

projects.

* In-depth knowledge and experience of network technologies (i.e. routers,

switches, load balancers, firewalls, network and routing protocols, DNS).

* Knowledge of basic IT technologies (i.e. operating systems, network devices,

software development and architecture).

* Demonstrated ability to design, install, configure, and maintain enterprise

network infrastructure including routers, switches, firewalls and servers to

support academic, research, and administrative needs.

* Design and implement state of the art company networks.

* Demonstrated ability to design, install and maintain wireless network

infrastructures (Wi-Fi).

* Knowledge of appropriate utilization of Internet Service Providers in a

multi-homed environment.

* Ability to design and implement “high availability” into network design.

* Knowledge of network traffic management and optimization including

application visibility and control.

* Knowledge of infrastructure support requirements and technical understanding

of Voice over IP deployments (VoIP).

* Knowledge of threat assessment and mitigation.

* Knowledge of DHCP and DNS operations including namespace and IP address

management.

* Knowledge of network and server virtualization.

* Knowledge of network inventory management.

* Knowledge of disaster recovery planning and business continuity.

* Knowledge of Electronic Industries Association/Telecommunications Industry

Association (EIA/TIA) structured cabling.

* Ability to design and implement network infrastructure and service solutions

following accepted current security best practices.

* Ability to implement WAN and VPN connectivity to remote sites.

* Ability to provide infrastructure support for server environments.

* Ability to install and maintain network monitoring systems.

* Ability to install and maintain authentication and access control systems:

Remote Authentication Dial-In User Service RADIUS, Authentication,

authorization, and accounting (AAA), Lightweight Directory Access Protocol

(LDAP).

* Ability to participate as a member of cross functional teams.

* Ability to participate in compliance and security audits including Payment

Card industry-Data Security Standard (PCI-DSS), Health Insurance Portability

and Accountability Act (HIPAA).

* Ability to communicate effectively and coordinate with customers and vendors.

* Ability to perform network troubleshooting, diagnostics, and failure analysis

for complex network and connectivity issues.

Required Qualifications

* Bachelor’s degree in Information Technology, Computer Science, Engineering,

or related field, or equivalent professional experience.

* Minimum of five (5) years of progressive experience as a Network Engineer,

with a focus on network design, implementation, and troubleshooting.

* Two (2) years of demonstrated leadership or supervisory experience in IT,

with strong preference for experience leading networking or IT infrastructure

teams and overseeing technical operations, projects, and staff in an IT

services environment.

Preferred Qualifications

• * Advanced industry certifications (e.g., CCNP/CCIE, JNCIP/JNCIE, CWNP, or
• equivalent).
• * Experience supporting large capital or construction projects involving
• network design.

Compensation

& Benefits

* Job Family – IT Management 2

* Market Range – 10 (Salary Schedules

[https://www.etsu.edu/human-resources/pay/paytables.php])

* For information on benefits please visit

www.etsu.edu/human-resources/benefits/

[https://www.etsu.edu/human-resources/benefits/].

Application Instructions

* Exempt positions are only required to be posted for a minimum of fourteen

(14) calendar days. The closing date for this posting is subject to change

without notice to applicants.

* Please clearly demonstrate on your resume and in your cover letter how you

meet all minimum requirements for this position, including two (2) years of

IT supervisory experience.

* Applications Needed to Apply:

* Cover Letter

* Resume

* List of Three (3) Professional References

ETSU is an equal opportunity employer.

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000

diverse students highly ranked graduate and undergraduate programs. Located in

the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub

for community, discovery, and service. Aligned with the institution's mission,

we value efforts to engage in teaching, scholarship, creative activities, and

service that involve community partners and address significant societal needs

in our region and beyond. Recognized in 2024 as a Great College to Work For,

recent strategic initiatives prioritize the institution’s focus on community

engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level

of work individuals perform in this classification. It is not intended to be a

complete list of all responsibilities, duties, and skills required. Management

reserves the right to revise the job or require different tasks to be performed

as assigned to reflect changes in the position. Employees must be able to

perform the position's essential functions satisfactorily with or without

reasonable accommodations.