About the role

What will you do at Dixon Valve?

AI Solutions & Automation Engineer

Location: 1 Dixon Square, Chestertown, MD 21620

Work Hours: 8:00 AM - 5:00 PM, Monday through Friday

Pay Range: $60,000 - $100,000/Annually

We do not provide sponsorships to work in the United States.

Make the Right Connection—Build Your Career with Dixon!

The Dixon Group is seeking an AI Solutions & Automation Engineer to join our

team in Chestertown, MD!

In this role, you will

lead the end-to-end lifecycle of
our enterprise AI platform, automated workflows, and agentic solutions. This
cross-functional position bridges software engineering, data science, and
business process design. You will partner with leaders throughout the company to
identify operational challenges and design, build, deploy, and support secure,
scalable, and autonomous AI-powered agents and multi-agent systems. Your work
will transform complex business requirements into measurable productivity gains
while ensuring rigorous data governance, safety, and operational reliability.
At The Dixon Group, we value the contributions of our Military Veterans and
proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

What You'll Do

* Partner directly with business units and corporate leaders across operations,
sales, customer service, finance, IT, engineering, and manufacturing to
identify high-value AI opportunities and drive AI-driven transformation.
* Conduct thorough process analysis, workflow assessments, and operational
audits to gauge existing business cases and determine where AI agents or
intelligent automation can yield productivity gains.
* Translate operational needs into detailed technical solution designs,
prioritizing projects based on business value, technical feasibility, and
implementation complexity.
* Design, build, deploy, and maintain robust, autonomous, and semi-autonomous
AI-powered single-agent and multi-agent systems that execute complex
workflows and automate manual processes.
* Develop and optimize custom Copilot Studio agents, AI-powered workflows, and
intelligent integrations leveraging modern LLM frameworks, RAG
(Retrieval-Augmented Generation) architectures, and vector databases.
Integrate agents with ERP, CRM, SQL databases, SharePoint, Teams,
manufacturing systems, and third-party SaaS platforms.
* Own and continuously evolve the Dixon Enterprise AI Platform reference
architecture, managing model serving, orchestration engines, data grounding
pipelines, and observability infrastructure. Architect platform service
catalogs (LLM gateway/routing, prompt lifecycle management, vector stores) to
reduce time-to-production.
* Establish and enforce company-wide AI governance standards, model risk
management programs, data protection policies, and access controls. Implement
permission scoping, PII/data privacy controls, and audit trails in
collaboration with IT and cybersecurity teams.
* Create training programs, user documentation, and demonstrations to ensure
safe, effective adoption of approved AI tools. Train, mentor, and support
team members on advanced agentic techniques and prompt optimization.
* Measure and report on AI program ROI, employee adoption rates, business
impact, and operational performance improvements.

What We're Looking For

* Bachelor's degree in Computer Science, Information Systems, Engineering, Data
Science, Business, or a related field (or equivalent combination of education
and experience).
* 3-5+ years of software development and technology solutions implementation
experience in a business environment.
* Proven experience successfully designing, building, deploying, and
maintaining production-ready AI solutions, AI agents, or intelligent workflow
automations.
* Deep technical familiarity with agentic AI architectures, multi-agent
orchestrations, and data compliance frameworks.
* Strong technical skills in Microsoft Copilot Studio, Power Automate, Power
Apps, Power Platform, Microsoft 365, Microsoft Graph, Dataverse, Fabric, and
Azure Services (Azure AI Services, Azure OpenAI).
* Solid experience with databases and vector technologies including SQL, MS SQL
Vector data type, vector stores, and RAG pipelines.
* Experience with programming languages and tools including Python, REST APIs,
JSON, Git source control, Visual Studio, and MCP Servers.
* Excellent communication and project management skills with the ability to
translate business needs into practical technical applications.
* Strong analytical and problem-solving skills with a commitment to balancing
innovation with operational reliability and security.
* Excellent verbal and written communications skills.
* Certifications preferred, but not required: AB-620 Microsoft Certified: AI
Agent Builder Associate, PL-400 Microsoft Certified: Power Platform Developer
Associate, or related certifications in AI, cloud technologies,
cybersecurity, or project management.
What We Offer:
* Medical, dental, and vision insurance for you and your family
* Competitive salary
* Bonus programs
* 401K retirement plan
* Training opportunities
* Tuition reimbursement
* Paid vacation, PTO, and holidays
* Gym reimbursements, and more!
Who We Are: The Dixon Group is a global, family-owned manufacturing company with
a history of over 100 years of operation in the U.S.A. Based in Chestertown,
Maryland, with distribution centers located worldwide. The company has a diverse
workforce and a strong values-based culture. As an innovator in the hose
coupling industry, our mission is to provide real solutions for our customers
while fostering a supportive and collaborative work environment.
Join us and be a part of a team that values your contributions and supports your
goals!
WE DO NOT PROVIDE SPONSORSHIPS TO WORK IN THE UNITED STATES.
THE DIXON GROUP IS AN EQUAL OPPORTUNITY EMPLOYER AND COMPLIES WITH ALL
APPLICABLE FEDERAL, STATE, AND LOCAL FAIR EMPLOYMENT PRACTICES AND LAWS.
ACCORDINGLY, TO THE FULLEST EXTENT REQUIRED BY APPLICABLE LAW, THE DIXON GROUP
STRICTLY PROHIBITS AND DOES NOT TOLERATE DISCRIMINATION AGAINST EMPLOYEES,
APPLICANTS, OR ANY OTHER COVERED PERSONS.
THE DIXON GROUP IS COMMITTED TO PROTECTING THE PRIVACY RIGHTS OF ITS EMPLOYEES
AND JOB APPLICANTS TO THE FULLEST EXTENT REQUIRED BY APPLICABLE LAW. TO THAT
END, PERSONAL INFORMATION WILL BE COLLECTED SOLELY FOR THOSE LEGITIMATE BUSINESS
PURPOSES RECOGNIZED BY LAW, AND THEN MAINTAINED IN A MANNER CONSISTENT WITH ALL
APPLICABLE LAWS AND REGULATIONS PERTAINING TO DOCUMENT RETENTION REQUIREMENTS.
THE DIXON GROUP DOES NOT SELL PERSONAL INFORMATION TO THIRD PARTIES, AND DOES
NOT SHARE SUCH PERSONAL INFORMATION WITH THIRD PARTIES EXCEPT WHEN AUTHORIZED BY
LAW TO DO SO (E.G., IN RESPONSE TO A LAWFUL SUBPOENA; MANDATORY TAX REPORTING;
ETC.)

Which skills does this role require?

AI solutionsAutomation engineeringSoftware engineeringData scienceMicrosoft Copilot StudioPower AutomatePower AppsAzure AI ServicesAzure OpenAIPythonSQLRAG architecturesVector databasesMulti-agent systemsProcess analysisAI governanceAI SolutionsAutomation EngineerEnterprise AIAgentic AICopilot StudioAzure ServicesRAGREST APIsGitData governanceOperational auditsWorkflow assessmentERPCRMSoftware developmentPrompt optimizationModel risk managementData protectionBusiness process designAzureLLMs

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