Senior Site Reliability Engineer, Data & Analytics

Team Name: Battle.net & Online Products Job Title: Senior Site Reliability

Engineer, Data & Analytics Requisition ID: R027436

Job Description

This Senior

Site Reliability Engineer role is on our Data & Analytics team, partnering with

data, analytics, ML, and platform engineering to improve the reliability,

scalability, and performance of large-scale data platforms, analytics pipelines,

ML training pipelines, and inference services. In addition to core SRE

responsibilities, this role will build operational and automation tooling that

reduces toil, speeds up issue resolution, and improves engineering velocity.

This includes contributing to internal platform services such as shared tooling,

data integrations, and access-control patterns used across Blizzard. The ideal

candidate is a production-minded SRE or platform engineer who is comfortable

operating critical systems, writing software, and building tools that improve

engineering efficiency without compromising reliability. This role is open to

candidates based in Irvine, CA or Albany, NY (hybrid or on-site), as well as

fully remote candidates.

Responsibilities

• Participate in an on-call rotation and
• drive incidents to resolution Lead blameless postmortems and identify systemic
• reliability improvements Partner with data, ML, and platform teams to improve
• batch, streaming, training, and inference workloads Support ML training
• pipelines and inference services, including GPU workloads Help define how data
• and ML services run on Kubernetes Design and build automation and operational
• tooling (e.g., workflows, diagnostic tooling, runbooks) to reduce on-call burden
• Build and evolve centralized platform services, including shared tooling, data
• integrations, and access controls Diagnose and resolve reliability, performance,
• and cost issues across distributed systems Champion automation, documentation,
• and practices that reduce toil Maintain infrastructure using Terraform and
• infrastructure-as-code principles Improve CI/CD and GitOps workflows (Jenkins,
• GitHub Actions, ArgoCD) Operate and improve containerized services on Kubernetes
• Define and measure reliability using SLIs, SLOs, and error budgets Run load
• tests, capacity modeling, and production validation Build internal tools and
• paved paths that help teams operate safely and efficiently Minimum Requirements
• Experience operating reliable, distributed systems in SRE, platform, or similar
• roles Experience with data, analytics, ML, or large-scale distributed workloads
• Strong knowledge of Linux, containers, Kubernetes, and cloud infrastructure
• Experience building automation or internal tools (Python, Go, shell, etc.)
• Experience with infrastructure-as-code (e.g., Terraform) Experience with CI/CD
• or GitOps systems (e.g., Jenkins, GitHub Actions, ArgoCD) Familiarity with
• observability (metrics, logs, traces, alerting, incident response) Solid
• understanding of SRE concepts (SLIs, SLOs, error budgets, postmortems)
• Experience using modern development and automation practices to improve
• reliability and efficiency Experience building internal tooling, automation, or
• developer productivity systems Strong communication skills with technical and
• cross-functional partners Bonus Points Experience with data and ML systems
• (training pipelines, model serving, GPU workloads) Experience with distributed
• systems and messaging (Kafka, Pub/Sub) Experience working in Kubernetes-based
• environments Familiarity with observability tools (Prometheus, Grafana)
• Experience operating systems in cloud environments (GCP, AWS) Your Platform
• Best known for iconic video game universes including Warcraft®, Overwatch®,
• Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a
• division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT),
• is a premier developer and publisher of entertainment experiences. Blizzard
• Entertainment has created some of the industry’s most critically acclaimed and
• genre-defining games over the last 30 years, with a track record that includes
• multiple Game of the Year awards. Blizzard Entertainment engages tens of
• millions of players around the world with titles available on PC via
• Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our
• World Activision Blizzard, Inc., is one of the world's largest and most
• successful interactive entertainment companies and is at the intersection of
• media, technology and entertainment. We are home to some of the most beloved
• entertainment franchises including Call of Duty®, World of Warcraft®,
• Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment
• network delights hundreds of millions of monthly active users in 196 countries,
• making us the largest gaming network on the planet! Our ability to build
• immersive and innovative worlds is only enhanced by diverse teams working in an
• inclusive environment. We aspire to have a culture where everyone can thrive in
• order to connect and engage the world through epic entertainment. We provide a
• suite of benefits that promote physical, emotional and financial well-being for
• ‘Every World’ - we’ve got our employees covered! The video game industry and
• therefore our business is fast-paced and will continue to evolve. As such, the
• duties and responsibilities of this role may be changed as directed by the
• Company at any time to promote and support our business and relationships with
• industry partners We love hearing from anyone who is enthusiastic about
• changing the games industry. Not sure you meet all the qualifications? Let us
• decide! Research shows that women and members of other under-represented groups
• tend to not apply to jobs when they think they may not meet every qualification,
• when, in fact, they often do! We are committed to creating a diverse and
• inclusive environment and strongly encourage you to apply. We are committed to
• working with and providing reasonable assistance to individuals with physical
• and mental disabilities. If you are a disabled individual requiring an
• accommodation to apply for an open position, please email your request to
• [email protected]. General employment questions
• cannot be accepted or processed here. Thank you for your interest. We are an
• equal opportunity employer and value diversity at our company. We do not
• discriminate on the basis of race, religion, color, national origin, gender,
• sexual orientation, gender identity, age, marital status, veteran status, or
• disability status, among other characteristics. Rewards We provide a suite of
• benefits that promote physical, emotional and financial well-being for ‘Every
• World’ - we’ve got our employees covered! Subject to eligibility requirements,
• the Company offers comprehensive benefits including: Medical, dental, vision,
• health savings account or health reimbursement account, healthcare spending
• accounts, dependent care spending accounts, life and AD&D insurance, disability
• insurance; 401(k) with Company match, tuition reimbursement, charitable donation
• matching; Paid holidays and vacation, paid sick time, floating holidays,
• compassion and bereavement leaves, parental leave; Mental health & wellbeing
• programs, fitness programs, free and discounted games, and a variety of other
• voluntary benefit programs like supplemental life & disability, legal service,
• ID protection, rental insurance, and others; If the Company requires that you
• move geographic locations for the job, then you may also be eligible for
• relocation assistance. Eligibility to participate in these benefits may vary for
• part time and temporary full-time employees and interns with the Company. You
• can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S.,
• the standard base pay range for this role is $102,800.00 - $190,204.00 Annual.
• These values reflect the expected base pay range of new hires across all U.S.
• locations. Ultimately, your specific range and offer will be based on several
• factors, including relevant experience, performance, and work location. Your
• Talent Professional can share this role’s range details for your local geography
• during the hiring process. In addition to a competitive base pay, employees in
• this role may be eligible for incentive compensation. Incentive compensation is
• not guaranteed. While we strive to provide competitive offers to successful
• candidates, new hire compensation is negotiable. Blizzard Entertainment® is a
• premier developer and publisher of entertainment software. After establishing
• the Blizzard Entertainment label in 1994, the company quickly became one of the
• most popular and well-respected makers of computer games. By focusing on
• creating well-designed, highly enjoyable entertainment experiences, Blizzard
• Entertainment has maintained an unparalleled reputation for quality since its
• inception.