About the role
What will you do at Apple?
Do you want to help build some of the largest and most consequential enterprise
and customer technology systems in the world? Join Apple’s Information Systems
and Technology (IS&T) organization. IS&T is the engine behind everything Apple
does for customers and for the people who build for them. It’s Apple’s central
nervous system. Supporting 2.5 billion active Apple devices, processing billions
of secure transactions, and keeping the technology that defines modern life
running flawlessly, IS&T makes the impossible feel effortless.” Do you love
building solutions to handle global complexity and immense scale? Imagine what
you could do here. Infrastructure Services is part of IS&T and the foundation of
Apple's global network operations — managing data center equipment and systems
to deliver compute, storage, and networking services for teams across Apple,
including its internal developer community. From individual facilities to a
worldwide network, Infrastructure Services ensures the technology underneath
everything works without question. This is a hands-on engineering role spanning
design, deployment, automation, and deep troubleshooting, where a single tunnel
or site outage can stop a supply chain, a launch, or a partner integration. As a
Senior Network Security Engineer, you will partner across software, hardware
product teams, infrastructure, architecture, AIS, Operations, and security teams
to design, engineer, and continuously improve resilient enterprise network
services. As Apple evolves toward Zero Trust and modern secure access
architectures, you will help design multi-profile VPN services, scale partner
and remote site connectivity, and build automation and agentic AI-driven
workflows that transform from reactive support to predictive, self-healing
engineering. Through curiosity, engineering innovation, and intelligent
automation, you will continuously improve service reliability, security posture,
and the end-user and partner experience at global scale. We're looking for
engineers who are naturally curious, take end-to-end ownership, and solve
complex problems through engineering rather than operational workarounds.
Successful candidates thrive in collaborative environments, embrace continuous
learning, challenge conventional approaches, and leverage software, automation,
observability, and AI to build intelligent, resilient, and scalable network
services that deliver exceptional user experiences.
DESCRIPTION
very day, Apple’s global remote access, VPN, and secure WAN infrastructure
powers critical operations across Apple product engineering teams, Corporate
users, retail footprint, manufacturing facilities, and external partner
ecosystems. At this scale, a single degraded tunnel, routing misconfiguration,
or remote site outage can stall a product launch, halt a supply chain, or
disrupt a business-critical integration. You will be the engineer closest to
that reality—Engineering, Reliability and operation resilient network security
services across Cisco, Palo Alto Networks, and Fortinet platforms where
reliability is paramount. This role sits at the intersection of network security
Engineering, Reliability, global edge connectivity, and intelligent automation.
You will advance our Zero Trust journey by engineering scalable multi-profile
VPN services, designing resilient hybrid SD-WAN fabrics, and establishing secure
connectivity for remote facilities, 3PL logistics sites, and third-party
partners. Just as importantly, you will eliminate operational toil by applying
software engineering, infrastructure as code, and agentic AI workflows to evolve
our systems from reactive troubleshooting into predictive, self-healing
platforms.
MINIMUM QUALIFICATIONS
8+ years of enterprise experience designing, deploying, and operating global
network security, routing, Switching, remote access VPN, and WAN/SD-WAN
architectures. Deep firewall & edge platform expertise: Hands-on mastery of
Cisco ASA / Firepower, Palo Alto Networks Firewalls, and Fortinet (FortiGate /
FortiOS), including security policy architecture, NAT, NAT64 and platform
lifecycle management. Large-scale Remote Access & Zero Trust: Proven track
record engineering multi-profile SSL and IPsec remote access services
(split/full tunnel, device posture, per-app VPN) and integrating with modern
ZTNA/SSE architectures. Advanced IPsec & Site-to-Site Connectivity: Deep
expertise in IKEv1/IKEv2, PKI/certificate authentication, crypto suites, VTI,
DMVPN/FlexVPN, and resilient tunnel architecture for Client to site VPN,
partners, 3PLs, and remote sites. Complex Routing & WAN Edge: Advanced BGP and
OSPF routing design across hybrid WAN/SD-WAN environments, including carrier
peering, traffic engineering (communities, AS-path manipulation), VRF
route-leaking, and L2/L3 segmentation. Identity & Access Management Integration:
Strong experience integrating network access with enterprise IAM systems—RADIUS,
TACACS+, SAML/SSO, MFA, PKI certificate lifecycle, 802.1X, and NAC. End-to-End
Troubleshooting & Telemetry: Exceptional packet-level diagnostic skills (pcap,
flow analysis, debugs, MTU/path latency issues) across security policies,
overlay/underlay networks, and application layers. Infrastructure Automation &
Modern Tooling: Demonstrated proficiency automating network security
provisioning and validation using Python, REST APIs, Ansible, or Terraform, with
bonus experience leveraging AI/LLM-assisted workflows for operations and triage.
PREFERRED QUALIFICATIONS
Bachelor's degree in Computer Science, Information Technology, Computer
Engineering, Electrical Engineering, or a related technical discipline, or
equivalent practical experience Professional-level network security
certifications, such as CCNP Security, PCNSE (Palo Alto Networks), JNCIP-SEC
(Juniper), or equivalent demonstrated expertise. Experience leading large-scale
network migrations, such as transitioning legacy VPN and MPLS footprints toward
modern Zero Trust (ZTNA), SASE, or SD-WAN architectures. Background in hybrid
cloud networking (AWS, Azure, or GCP), including cloud edge firewalls, transit
architectures, and dedicated interconnects (Direct Connect / ExpressRoute).
Track record of applying software engineering and emerging AI/agentic workflows
(Python, CI/CD, IaC, GenAI, Claude) to automate security provisioning and
eliminate operational toil. History of cross-functional technical leadership,
with experience driving SLO-based reliability, security standards, and
operational excellence beyond your immediate team.
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