Product Manager - Fraud AI/ML

Join a team where your expertise in machine learning and AI directly protects

millions of customers and shapes the next generation of fraud prevention

technology.

As a Fraud AI/ML Platform Product Manager in the Fraud Strategy organization,

you will define and drive the multi-year vision for advanced fraud prevention

platforms — spanning machine learning, graph intelligence, and MLOps. You will

partner with Data Science, Engineering, Fraud Operations, and Model Risk

Management to deliver measurable reductions in fraud loss while preserving an

exceptional customer experience. Your work will directly influence how we detect

fraud rings, coordinated attacks, and sophisticated multi-step schemes at scale.

Job responsibilities

* Define and communicate the multi-year platform strategy and roadmap for fraud

models, feature infrastructure, graph intelligence, and MLOps capabilities

across all payment and banking products

* Manage an experimentation roadmap with clear success criteria and measurable

lift metrics, converting proven proof-of-concepts into production

capabilities that reduce fraud loss

* Define the dynamic feature ecosystem, including streaming features, feature

discovery processes, online/offline parity, and feature store architecture

that balances performance, freshness, and reliability

* Oversee the productization of graph intelligence capabilities, including

entity schema design, graph feature and embedding strategy, operational

contracts for freshness and latency, and explainability requirements for

fraud ring detection

* Partner with Product, Engineering, Data Science, Fraud Operations, and Model

Risk Management teams to address emerging fraud threats and ensure timely

capability delivery

* Stay ahead of industry trends in adversarial ML, graph neural networks,

sequence modeling, reinforcement learning, and MLOps practices

* Communicate complex technical concepts and platform capabilities clearly to

executive leadership and cross-functional stakeholders

Required qualifications, capabilities, and skills

* 5 years of experience in product management or a relevant domain area

* Advanced knowledge of the product development life cycle, design, and data

analytics

* Proven ability to lead product life cycle activities including discovery,

ideation, strategic development, requirements definition, and value

management

* Experience with Transformer-based ML systems, graph intelligence, continuous

learning platforms, or MLOps

* Bachelor's degree required

Applicants must be authorized to work for any employer in the US. We are not

able to provide immigration sponsorship or take over sponsorship of an

employment visa at this time. Final job grade level and corporate title will be

determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s

households and small businesses achieve their financial goals through a broad

range of financial products. Our mission is to create engaged, lifelong

relationships and put our customers at the heart of everything we do. We also

help small businesses, nonprofits and cities grow, delivering solutions to solve

all their financial needs.

We offer a competitive total rewards package including base salary determined

based on the role, experience, skill set and location. Those in eligible roles

may receive commission-based pay and/or discretionary incentive compensation,

paid in the form of cash and/or forfeitable equity, awarded in recognition of

individual achievements and contributions. We also offer a range of benefits

and programs to meet employee needs, based on eligibility. These benefits

include comprehensive health care coverage, on-site health and wellness centers,

a retirement savings plan, backup childcare, tuition reimbursement, mental

health support, financial coaching and more. Additional details about total

compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring

to our global workforce are directly linked to our success. We are an equal

opportunity employer and place a high value on diversity and inclusion at our

company. We do not discriminate on the basis of any protected attribute,

including race, religion, color, national origin, gender, sexual orientation,

gender identity, gender expression, age, marital or veteran status, pregnancy or

disability, or any other basis protected under applicable law. We also make

reasonable accommodations for applicants’ and employees’ religious practices and

beliefs, as well as mental health or physical disability needs. Visit our FAQs

[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about

requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a

range of financial services, including personal banking, credit cards,

mortgages, auto financing, investment advice, small business loans and payment

processing. We’re proud to lead the U.S. in credit card sales and deposit growth

and have the most-used digital solutions – all while ranking first in customer

satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and

small businesses, including Chase-branded and co-branded cards in partnership

with well-known companies and organizations. Merchant Services is a leading

provider of payment, fraud and data security for companies, capable of

authorizing transactions across global currencies.