About the role
What will you do at Airwallex?
About AirwallexAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design.
A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the teamThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams.
As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.What you'll doAs an Inbound Sales representative, you will join our fast-growing and dynamic team to drive Airwallex’s future growth engine. You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients.
You will be responsible for the end-to-end sales funnel of small and medium enterprise (SME) leads, ranging from prospecting, qualifying, pitching, onboarding, and activating new clients. You will also collaborate closely with either the Marketing, or Channel Partnerships team to maximise revenue and business priorities. As a key member of the team, you will also share valuable insights that will help create an even better experience for future clients.
Responsibilities
- Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products.Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed
Qualifications
- Strong Hustle: Driven, resilient, and willing to put in the hard work needed to achieve your KPIsVelocity: Comfortable in calling 40 leads a day, or more, to ensure coverage across leads assigned to youStakeholder Management: Experienced in engaging with both internal and external stakeholders succinctly and confidentlyPrioritisation & Time Management: Able to efficiently work at scale with many leadsCommunication: Proficient in verbal and written communication in English and Korean.
- Business English is a mustProblem-Solving: Knows how to problem solve, address, and resolve issues effectivelyExperience: 3 years or more experience preferred.
- However, we are also open to driven candidates who believe they have what it takes to excel in this roleBachelor’s degree or equivalent.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process.
- All official communication will come from an @airwallex.com email address.
- Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters.
- Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).
- Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer.
- We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
- We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
- If you have a disability or special need that requires accommodation, please let us know.
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- Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
- Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.
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